Terms & Conditions

1. Introduction & Definitions

CredDot is a financial services platform enabling international money transfers and multi-currency digital wallets. Throughout this document:

• "Services": Refers to our website, mobile app, remittance tools, and wallet features.
• "CredDot Wallet": A non-interest-bearing electronic money account. This is NOT a bank deposit account.
• "Remittance": An instruction to deliver funds to a designated Recipient.
• "User": Any individual or business entity accessing our platform.

2. Account Eligibility & Registration

To use CredDot, you must meet the following criteria:

• Age: You must be at least 18 years old.
• KYC Compliance: You must complete all Know-Your-Customer (KYC) steps, including providing government ID and a "selfie" for identity confirmation.
• Accuracy: You represent that all information provided is truthful and complete. Providing false data is grounds for immediate termination.

3. Multi-Currency Wallet Services

The CredDot Wallet allows you to hold and manage funds in various currencies (NGN, CAD, USD, GBP, etc.).

• E-Money: Funds are stored as electronic money. They do not earn interest and are not covered by traditional bank deposit insurance.
• Loading Funds: Deposits must originate from an account or card in your own legal name. Third-party payments are not accepted.
• Conversions: Currency exchanges are irreversible once confirmed and are subject to prevailing rates shown at the time of transaction.

4. International Money Transfers

When you initiate a transfer, you authorize CredDot to debit your wallet and remit funds to your Recipient. CredDot is not liable for losses caused by incorrect Recipient details provided by the User.

Fees: While we strive for a fee-free model on standard personal remittances, we reserve the right to adjust pricing. All applicable fees and exchange rates will be disclosed before you confirm the transfer.

5. Compliance & Acceptable Use

CredDot maintains rigorous Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) protocols. Prohibited activities include:

• Violating economic sanctions or trade restrictions.
• Using the service for illegal gambling or fraudulent schemes.
• Circumventing transaction limits by opening multiple accounts.

We are obligated to report suspicious activity to relevant authorities (e.g., FINTRAC, FinCEN, FCA, CBN) without prior notice to you.

6. User Responsibilities

You are responsible for maintaining the security of your login credentials and biometric access. Notify us immediately if you suspect unauthorized access. CredDot will never ask for your password via email or phone.

Effective Date: April 2026